FAQ

CloudBook works only online so your business must need a stable internet connection. In case of any network interruption, you can process custom date sales when online and your data will automatically sync to your system.

If you have constantly unreliable internet, we suggest using high-quality internet.

It takes less than five minutes to create your shop in Cloudbook.

First, go to "pricing" or click the "create shop" button.

Second, select any package based on your needs.

Third, An order form will appear, you only need to put your valid information such as (name, email, phone, shop name, etc.)

Fourth, For the free package you are already done creating your shop for other packages, you only need to pay using our secured payment gateway to complete your order.

Fifth, You are done, from the next page, you can get your credentials to log in to your shop. we also will send an email containing package details along with shop credentials.

Your data is completely safe with us.

CloudBook is on the cloud and takes regular backups of your data which are again stored safely on the cloud. you simply log in to CloudBook on a different device and everything will appear as normal. CloudBook does not save any of your or your customers’ financially critical information on its server which provides an added layer of safety in situations like hacking. We recommend not sharing your super admin access with anyone you do not trust properly.

Yes, absolutely. CloudBook is suitable for any number of stores. Simply start with and only pay for what you need now and add more outlets and registers as the business grows. You can access all the reports accordingly from Cloudbook.

For more than, 3 outlets we recommend contacting us for a customized solution.

CloudBook is used all over the country and so we try our best to cater with our best customer support.

We’re always available by email and phone and there are no support charges for that, in fact, it's absolutely free. You can expect the same user-friendly help even when you’re using the free package

There are many benefits of moving to CloudBook. If you are an entrepreneur in the retail industry you may have faced many problems in your daily life to maintain your business. Cloudbook can automate your store activity and can set you free to growth plans.

We recommend trying out our software for free to make an informed decision. It will allow you to know all the benefits CloudBook offers for your business. Thus you can save a significant amount of initial investment. Furthermore, if your business grows you can easily change your convenient package starting from only BDT 900tk.

We also welcome feedback from our customers as we are always looking to improve our software features and make it easy for everyone. The affordability and easy-to-access interface make us different from other available solutions.